MEMBERSHIP AGREEMENT
Scope of Service and Terms of Use
This Website User Agreement (“Agreement”) is between the User who logs in and/or becomes a member of https://www.hannecebestudio.com/ (“Website”), for the User’s use of the Website and for the use of the Website. It is arranged at the time of approval by the User in the electronic environment where it is located. All kinds of usage and savings authority on the website belong to hannecebestudio. By logging into the Website and/or as a member, the User accepts and declares that he has read the entire Terms of Use, fully understands its content and approves all its provisions, and will also act in accordance with the other conditions specified on the Website and the applicable legislation.
The services provided by hannecebestudio through the Website, the services to be provided through the Website defined in the Consumer Law legislation, generally consist of electronic commerce defined in the Consumer Law legislation. Users have a “password” to be determined by them within the scope of the use of the Website. The e-mail address written by the User during registration is private to the User and has the opportunity to create a single membership; Two different Users cannot be created with the same e-mail address. The “Password” is known only to the User. User can change password whenever wants to. The selection and password is the user’s responsibility to protect all. hannecebestudio does not accept responsibility for problems arising from the use of passwords.
hannecebestudio may change these terms of use at any time. These changes are regularly published on the Website and become effective from the same date. Every natural and legal person who makes use of the Website services and accesses the Website is deemed to have accepted any changes made by hannecebestudio in the provisions of these terms of use in advance.
Rights and Obligations
hannecebestudio reserves the right to change the information, forms and content on the Website at any time. In order to become a member of the Website, it is necessary to be over the age of 18 and not be temporarily suspended from membership or banned from membership indefinitely by hannecebestudio. Users can only act on the Website for legal and personal purposes. The legal and penal responsibilities of the users in every transaction and action they take within the Website belong to them. hannecebestudio, as a result of breach of the Contract, tort, negligence or other reasons; does not accept any responsibility for the interruption of the transaction, error, negligence, interruption, deletion, loss, delay of the transaction or communication, computer virus, communication error, theft, destruction or unauthorized entry, modification or use of the records.
hannecebestudio may use, process, classify and store the information on a database in accordance with the “Privacy Policy” and the provisions of the Agreement, the information transmitted to it by the Users through the Website. hannecebestudio at the same time; The user’s identity, address, e-mail address, phone number, IP address, which parts of the website he visited, domain type, browser type, visit date, time, such as statistical evaluation, announcement of campaigns and personal services. can be used for the purposes.
By accepting this User Agreement, the user, the personal information you have shared with us; In order to provide and present various advantages to you and to send all kinds of communication messages for sales, marketing and similar purposes; You expressly consent to the collection, storage, processing, use, transmission and sharing with hannecebestudio for the same purposes. This information is only available to third parties with whom we have a contractual relationship, who share our sensitivity about data security, and comply with the provisions of the relevant Legislation, in order to provide the services to be provided to you perfectly, to deliver your possible shipments in a healthy manner, to deliver our notifications via telephone, sms and/or e-mail in a timely manner. will be shared only when needed and to the extent necessary.
The user accepts and declares that he consents to the use and storage of his information by hannecebestudio in this way. The user will have the right to make changes to his personal information at any time. Users accept, declare and undertake that the information and content provided by them within the Website are correct and in compliance with the law. hannecebestudio is not liable and responsible for investigating the accuracy of the information and content transmitted to hannecebestudio by the Users or uploaded, changed or provided by the Users on the Website, and undertaking and guaranteeing that this information and content is safe, correct and legal. and cannot be held responsible for any damages that may arise due to the wrong or incorrect content.
Intellectual property rights
The information, texts, pictures, brands, slogans and other signs on this Website, as well as the programs for the protection of information on other industrial and intellectual property rights, the page layout and the presentation of the Website, all kinds of Intellectual Property rights are the property of hannecebestudio. All kinds of databases, websites, software codes, html codes and other codes related to the information on this Website or Website pages are the products, designs, pictures, texts, visual and audio images, video clips, files, catalogs and lists contained in the Website. It is forbidden to partially or completely copy, modify, broadcast, send, distribute, sell online or by using other media. Users accept and undertake that they will not reproduce, copy, distribute, process the software, hardware and content of the Website listed above and not limited to these, and that they will not compete with hannecebestudio directly and/or indirectly, either by these actions or by other means. The user does not have the right to resell, process, share, distribute, display hannecebestudio services, information and copyrighted works or allow anyone else to access or use Khannecebestudio services. Partial copying, printing, processing, distribution, reproduction, display of the information on this page is only possible for non-commercial personal needs and with the written permission of hannecebestudio.
Transfer
hannecebestudio may assign this Agreement, in whole or in part, at any time without notice. The user cannot transfer his rights and obligations under the User Agreement, in whole or in part, to any third party without the written consent of hannecebestudio.
Force Majeure
In all cases considered force majeure legally, hannecebestudio is not liable for late performance or non-performance of its obligations arising from this Agreement. These and similar situations will not be deemed as delay or non-performance or default in terms of hannecebestudio, or hannecebestudio will not be liable for any compensation for these situations.
Applicable Law and Authorized Court Disputes arising from this Agreement are subject to Turkish Law and Elazig Central Courts and Enforcement Offices are authorized.
Termination of Contract
This Agreement will remain in effect as long as the User logs in to the Website and/or becomes a member and will continue to have provisions and consequences between the Parties. It will be deemed to have ended in the event that the User’s membership period expires or his membership is suspended temporarily or permanently. hannecebestudio may terminate the User Agreement unilaterally in case the Users violate this User Agreement and/or similar rules regarding membership and services by the User on the Website, and the Users shall be liable to hannecebestudio’s liability due to the termination. shall be liable to indemnify all direct or indirect damages incurred. This Website User Agreement becomes effective on the date it is announced by hannecebestudio in the Website content. Users accept the provisions of this Agreement by using the Website.
SALES AGREEMENT
Article 1- Parties
1.1. Seller
Name: hannecebestudio
Address: Istanbul / Turkey
Phone: +9 0424 236 77 48
E-mail: info@hannecebestudio.com
1.2. Buyer
Name – Surname/ TR.No:
Address:
Telephone:
E-mail:
Article 2- Subject
The subject of this contract is the Law No. 4077 on the Protection of Consumers and on Distance Contracts, regarding the sale and delivery of the product, whose qualifications and sales price are specified below, which the Buyer has ordered electronically from the Seller’s https://www.hannecebestudio.com/ website. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation. The buyer, the seller’s name, title, full address, telephone and other access information, the basic characteristics of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and costs, etc. All preliminary information about the goods subject to sale and the use of the right of “withdrawal” and how to use this right, the official authorities to which they can submit their complaints and objections, etc. It accepts and declares that it has been informed by the seller clearly, comprehensibly and in accordance with the internet environment, that it has confirmed this preliminary information in electronic environment and then ordered the goods in accordance with the provisions of this contract. The preliminary information on https://www.hannecebestudio.com/ and the invoice issued on the order given by the buyer are integral parts of this contract.
Article 3- Contractual Product/Payment/Delivery Information
The type and type, quantity, brand/model, sales price, payment method, delivery person, delivery address, invoice information, shipping fee of the product/products purchased electronically are as follows. The person to be invoiced and the person making the contract must be the same. The information below must be correct and complete. The buyer accepts to fully cover the damages that may arise from the inaccuracy or incompleteness of this information, and also the buyer accepts any responsibility that may arise from this situation. The Seller reserves the right to stop the order when the information given by the Buyer does not correspond to the reality, when it deems necessary. In cases where the Seller detects a problem in the order, if the Buyer cannot reach the Buyer from the telephone, e-mail and postal addresses given by the Buyer, it freezes the execution of the order for 15 (fifteen) days. The Buyer is expected to contact the Seller regarding the issue during this period. If no response is received from the Buyer within this period, the Seller cancels the order so that both parties are not harmed.
Received Product/Products
Name, code : … pcs
Total Sales Price : …. -TL
Payment Method: Credit Card / Debit Card
Delivery Person :
Phone number :
Delivery Address :
Person/Institution to be Invoiced:
Billing address :
Tax Administration :
Tax Registration Number:
Shipping Fee: … -TL
Article 4- Contract Date and Force Majeure
The contract date is the date the order is placed by the buyer. Circumstances that do not exist or are not foreseen at the date of signing of the contract, develop beyond the control of the parties, and that make it impossible for one or both of the parties to partially or completely fulfill their obligations and responsibilities assumed by the contract or to fulfill them on time, force majeure (natural disaster, war , terrorism, insurrection, changing legislation provisions, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.). The party in the person of force majeure shall notify the other party immediately and in writing. During the continuation of the force majeure, the parties will not be liable for any failure to fulfill their obligations. If this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate unilaterally.
Article 5- Rights and Obligations of the Seller
5.1. The Seller agrees and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure, in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on Distance Contracts.
5.2. Persons under the age of 18 (eighteen) cannot shop from https://www.hannecebestudio.com/. The Seller shall take into account that the age specified by the Buyer in the contract is correct. However, the seller cannot be held responsible in any way due to the wrong writing of the age of the buyer.
5.2. https://www.khannecebestudio.com/ is not responsible for price errors caused by system errors. Accordingly, the Seller is not responsible for any promotional or price errors that may arise due to the system, design or illegal interventions on the website. The Buyer cannot claim any rights from the seller based on system errors.
5.3. You can shop from https://www.hannecebestudio.com/ by credit card (Visa, Master Card, etc.) or bank transfer. Orders that are not transferred within one week from the order date will be cancelled. The processing time of orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) reaches the bank accounts. Payment methods such as cash on delivery or postal check, which are made without contacting customer service, are not accepted.
Article 6- Rights and Obligations of the Buyer
6.1. The buyer accepts and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure.
6.2. The buyer accepts and undertakes that he/she has accepted the terms of the employment contract and will make the payment in accordance with the payment method specified in the contract.
6.3. The buyer, on the website https://www.hannecebestudio.com/, the seller’s name, title, full address, telephone and other access information, the basic characteristics of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and costs, etc. All preliminary information about the goods subject to sale and the use of the right of “withdrawal” and how to use this right, the official authorities to which they can submit their complaints and objections, etc. It accepts and declares that it has clear, understandable and appropriate information on the subject of the internet and confirms this preliminary information in electronic environment.
6.4. Depending on the previous article, the Buyer reads and is informed about the order/payment/use procedure information at https://www.hannecebestudio.com/ which includes product order and payment conditions, product usage instructions, precautions taken against possible situations and warnings made and declares that it has given the necessary confirmation.
6.5. If the buyer wishes to return the product he has purchased, he agrees and undertakes not to damage the product and its packaging under any circumstances, and to return the original invoice and the delivery note at the time of return.
Article 7- Order/Payment Procedure
Order:
After the buyer’s approval of the TL amount (total installment amounts in installment transactions) of the products added to the shopping cart, VAT is processed over the POS of the relevant bank card. For this reason, an order confirmation e-mail is sent to the customer before the orders are shipped. No shipment can be made before the Order Confirmation e-mail is sent. Any disruption in the process or problems that may arise regarding the credit card are notified to the buyer by using one or more of the telephone/fax/e-mail ways specified in the contract. If necessary, the buyer may be asked to contact his bank. The processing time of the orders is not the moment the order is placed, but the moment when it is determined that the necessary collection from the credit card or debit card has reached the seller’s accounts. In the event that it is understood that the contractual goods cannot be supplied for an exceptionally justified reason and/or a stock problem is encountered, if the buyer is informed and approved immediately in a clear and understandable way, another good can be sent to the buyer at an equal quality and price, or in line with the buyer’s desire and choice; a new product may be sent, the product may be in stock or the other obstacle preventing delivery may be expected to be removed and/or the order may be cancelled. In cases where it is impossible to fulfill the contractual goods’ delivery obligation, the buyer is informed of this situation and the total price paid and, if any, any debt that puts him in debt. Any document shall be returned to him within ten days at the latest and the contract shall be cancelled. In such a case, the buyer will not claim any additional material and moral damages from the seller.
Payment:
At https://www.hannecebestudio.com/, buyers who do not want to use their credit card information on the internet are offered the opportunity to order by cash transfer. In payment by wire transfer, the buyer can choose the bank most suitable for him and make the transfer. If EFT is made, the date of transfer to the account will be taken into account. When making money order and/or EFT, the “Sender Information must be the same as the Billing Information and the order number must be written. After the delivery of the product, if the relevant bank or financial institution does not pay the product price to the Seller due to the unfair or unlawful use of the Buyer’s credit card by unauthorized persons, not due to the Buyer’s fault, within 10 days, the Buyer’s product delivered to the Seller It is mandatory to send to . In such cases, shipping costs belong to the Buyer. If the Buyer has chosen to pay by credit card, the Buyer accepts that he will confirm the relevant interest rates and default interest information separately from his bank, and that the provisions regarding interest and default interest will be applied within the scope of the “Credit Card Agreement” between the Bank and the Buyer, in accordance with the provisions of the applicable legislation, declares and undertakes.
Article 8- Shipping/Delivery Procedure
Shipment: With the sending of the order confirmation mail, the product/products are given to the courier company with which the seller has an agreement.
Delivery: The product/products will be delivered to the address of the buyer with the cargo agreed by the seller. The delivery time is 30 days from the sending of the Order confirmation mail and the conclusion of the contract. This period can be extended for a maximum of ten days, provided that the buyer is notified in writing or with a permanent data carrier. The products are sent to the regions where the cargo companies do not deliver to the address by telephone notice. In cases such as social events and natural disasters, there may be sagging during the specified day. The buyer cannot impose any responsibility on the seller due to these sags. If the product is to be delivered to another person / organization from the Buyer, the seller is not responsible for the extra shipping costs that may arise from the person / organization not accepting the delivery, inaccuracy in the shipping information and / or the absence of the Buyer. If the product/products did not reach the customer within the specified days, delivery problems should be reported to the customer services immediately by using the info@hannecebestudio.com e-mail address. In case of damaged package; Damaged packages should not be received and a report should be made to the Cargo Company official. If the Cargo Company representative is of the opinion that the package is not damaged, the buyer has the right to open the package and have the products checked that they were delivered undamaged and to request that the situation be determined with a report. After the package is received by the Buyer, it is accepted that the Cargo Company has fully fulfilled its duty. If the package is not accepted and a report is kept, the situation should be reported to the Seller Customer Service as soon as possible, with the copy of the report remaining in the Buyer’s possession.
Article 9- Procedure for Product Return and Right of Withdrawal
Product Returns: The buyer has the right to withdraw from the contract within seven days after receiving the goods, without giving any reason and without paying any penalty. In accordance with the general communiqué of the tax procedure law numbered 385, the buyer must fill in the return sections at the bottom of the 2 invoices belonging to the seller delivered together with the goods, fill in the return sections completely and correctly, sign one copy and send it to the seller with the product, and keep the other copy at his disposal. The right of withdrawal starts from the day the goods are delivered to the buyer. The cost of returning the returned product or products must be borne by the buyer. There is no right of withdrawal for the goods prepared in line with the Buyer’s wishes and/or his personal needs. will return all kinds of documents that put the consumer under debt at no cost to the consumer. The decrease in the value of the received goods or the existence of a reason that makes the return impossible do not prevent the use of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the consumer, the seller must compensate the value or decrease in the value of the goods. The general return period for any product purchased inadvertently is 7 days. Within this period, the return of products that have been opened, used, destroyed, etc. will not be accepted. Returns must be made with the original packaging.
In cases where any opening, deterioration, breakage, destruction, tearing, use and other conditions are detected in the product and its packaging that were purchased by mistake, and if the product cannot be returned as it was when it was delivered to the buyer, the product will not be returned and the price will not be refunded.
For product return, the situation should be reported to customer service first. The information about sending the product as a return is transmitted to the customer by the Seller. After this meeting, the product should be delivered to the Seller, together with the invoice containing the information about the return, via the cargo company that makes the delivery to the buyer’s address. If the returned product reaches the seller, it is accepted as a return if it meets the conditions specified in this contract, and the refund is made to the buyer’s credit card/account. No refund will be made until the product is returned. The time of reflection of refunds made to the credit card to the credit card accounts is at the discretion of the relevant bank. If the purchase is made with a credit card and in installments, the credit card return procedure will be applied as follows: If the buyer has sent the purchase request for the product in installments, the Bank makes the repayment to the Buyer in installments. After the seller pays the entire product price to the bank at once, in the event that the installment expenditures made from the Bank’s POS are returned to the buyer’s credit card, the requested refund amounts are transferred by the Bank to the bearer’s accounts in installments so that the parties involved do not become victims. If the amount of installments paid by the Buyer until the cancellation of the sale does not coincide with the return date and the account cutoff dates of the card, 1 (one) refund will be reflected on the card each month, and the Buyer will receive the installments paid before the return for another month after the installments of the sale are over, equal to the number of installments he has paid before the return. receivables and will be deducted from existing debts.
In the event of the return of goods and services purchased with a card, the Seller cannot pay the Buyer in cash pursuant to the contract made with the Bank. In case of a return transaction, the member workplace, namely the Seller, will make the refund via the relevant software, and since the member workplace, the seller, is obliged to pay the relevant amount to the bank in cash or on a debit, payment cannot be made to the Buyer in cash in accordance with the procedure detailed above. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the Buyer pays the amount to the Bank at once.
Article 10-Warranty
Products that are used and cleaned in accordance with the instructions for use are guaranteed for 1 year against all kinds of manufacturing defects, under the following conditions: The seller’s warranty liability is only valid for consumers covered by the law no 4077. For commercial works, the provisions of the Turkish Commercial Code shall apply.
Article 11- Confidentiality
The information provided by the buyer to the seller with the information specified in this contract will not be shared with third parties by the seller. The seller will only be able to disclose this information within the framework of the existence of an administrative / legal obligation. If the seller has the information requested from him within the scope of any judicial investigation with documented research capacity, he can provide it to the relevant authority. Credit Card information is never stored. Credit Card information is only securely transmitted to the relevant banks during the collection process and used to receive compensation, and is deleted from the system after the provision. Information such as the buyer’s e-mail address, postal address and telephone are only used by the seller for standard product delivery and notification procedures. In some periods, campaign information, information about new products, promotional information may be sent to the buyer after approval.
Article 12- Authorized Courts and Enforcement Offices in Case of Dispute
In case of dispute arising from the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the settlement of the Buyer or the Seller are authorized up to the value announced by the Ministry of Industry and Trade in December each year. In the event that the order is fulfilled, the Buyer shall be deemed to have accepted all the terms of this contract.